Membership T&CS
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Bellisa X Membership Terms and Conditions
(By signing up to the memebrship, you agree to these)
1. FREE ALTERATIONS
a) They are only available up to ‘X’ time period as stated on your membership programme
b)They are only valid on products bought directly from us (www.bellisaxclothing.com) This does not include 3rd parties or second-hand finds.
c) If a fabric requires replacing and we don’t have it in stock you will have to choose from a current alternative
d)This includes changes to size and fit only
e)This doesn’t include changing existing fabrics in your designs due to change of choice
2. FREE TRIALS
a) You can only sign up to 1 free trial per membership programme. If you are found to sign up to more than 1, you account will be permently suspended
3. SHARING ACCOUNTS
a) If you are found to share your account benefits with a non-member or one of a different programme, your account will be cancelled, non-refunded and blocked.
4. TURNAROUND TIME FOR CYO QUEUE JUMP
a) This is subject to fabric availability, demand at the time of the year and staff availability
5. DISCOUNTS
a)Member discounts are valid for Create Your Own only
b)Member discounts can only be combined with shipping & discounts from the Loyalty point system
c) Free postage is only available to X members within the UK
6. EARLY ACCESS/NEW PRODUCTS
a) Bellisa X reserves the rights to/ or not to add early access to any products on our website for members
b) Bellisa X reserves the rights to add new products at our own schedule
7. CUSTOM ORDERS
a) Bellisa X reserves the right to refuse a custom order
b) Custom orders will be priced hourly including pattern cutting, fabric cutting, sewing, designing and research time. With price of materials added on top.
c) Bellisa X reserves the right to hold custom orders back from queue jump, depending on fabric availability, research time etc.
d) Custom orders may exceed the 28 working day production time
8. MEET-UPS/EVENTS
a) Bellisa X reserves the rights to arrange events at our own schedule
b) Some events pay require a participating fee depending on your membership programme
a) Bellisa X reserves the rights to post tutorials at our own schedule
a) You can’t pause your account but you can cancel it. Apon cancelling you will be removed from the Members Facebook group within 30 working days
b) You will loose access to your loyalty points
c) You will need to ensure the direct debit is cancelled from your bank
11. MEMBERSHIP ADMENDMENTS
a) We have rights to adjust membership price and features at any time but will provide you with 30 days notice prior to the changes coming into effect
b)We have the rights to suspender the membership programme at any point
c) We have the right to deny any members activity that we feel goes against the business
12. MEMBERSHIP SATISFACTION
a) You reserve the rights to give us membership feedback at any point if you are not satisfied with the value
b) You reserve the rights to contact us if you need any help and we will get back to with a solution within 72 hour