Our Free Alterations Guide

Welcome to the world of Bellisa X, where our dedication to craftsmanship and business values is reflected in every piece of clothing we create to match your unique personality. At the core of our
mission is your utmost satisfaction with our products. We understand that when it comes to buying
custom clothing online, concerns about fit and style are paramount. Rest assured, we've got you
covered. Your satisfaction with the fit of your order is our priority, and that's why we offer FREE
alterations to ensure perfection. Not only that, but we're in it for the long haul. Our commitment
extends for a whole year, during which any alterations you need will be done absolutely free of
charge.

Wait.. there's more!

We understand that our bodies can go through changes over time. That's why we proudly extend a lifetime offer of 50% off on all future alterations exclusively to our cherished loyal customers. Our belief is simple: Bellisa X clothing should always fit YOU, impeccably.

How to make the most of our offer:

From the moment you make a purchase, you're automatically eligible to take advantage of our
guarantee offer. If you find that your garment needs a little tweaking for a better fit, don't hesitate to
reach out to us via email at hello@bellisaxclothing.com

Our dedicated team will guide you through the process and provide information on how we can assist you. Before sending the item back to us, make sure to connect with us. We'll then delve into your purchase details to determine which offer suits you best.

Do take a moment to familiarise yourself with the terms and conditions outlined below.

Design Your Own

Get started now customising your dream tracksuit, with the reassurance of a perfect fit. See the full customisable collection here

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Quick Buy
Product Title

£19.99 GBP

Quick Buy
Product Title

£19.99 GBP

Quick Buy
Product Title

£19.99 GBP

Terms & Conditions
  1. The guarantee offer applies exclusively to clothing purchased directly from the Bellisa X website.
  2. This offer is effective for all orders placed from November 1st, 2021 onwards.
  3. Our guarantee encompasses all Bellisa X website products, excluding collaborative items.
  4. The period of 1 year for free alterations is calculated from the purchase date.
  5. The 50% discount on alterations comes into play after the initial year of free alterations.
  6. Alterations cannot be carried out while any dispute cases with Klarna, PayPal, Monzo, or any other banking institution are open. The resolution of these cases is necessary before we can proceed with alterations.
  7. Full payment for the goods is required prior to initiating alterations.
  8. Alterations primarily involve adjusting the garment to complement your body shape.
  9. Please note that some modifications may be limited by design constraints.
  10. The guarantee doesn't cover wear and tear resulting from improper care by the owner.
  11. Alterations will be executed using the materials available in our studio.
  12. Postage costs for sending the item back to us are the responsibility of the customer, while we will cover the return postage to you.
  13. The guarantee doesn't extend to limited edition items or doll collections if the wrong size was
    intentionally purchased, for instance, opting for Size 16 when you're a Size 10.
  14. Kindly allow up to 20 working days for the alteration process to be completed in our studio and the item to be returned to you.
  15. To validate the guarantee, please provide the order name or order number for us to locate your
    order within our system. In the case of gifted items, the name of the purchaser is required.
  16. This offer does not apply if adjustments to size are omitted when placing a Create Your Own (CYO) order. For instance, ordering up a size for comfort but needing a narrower waist to fit properly.
  17. Similarly, if a size isn't specified in a CYO order and the default 'XS' is chosen, this offer is not
    applicable. However, returning the CYO garment in pristine condition allows us to offer a voucher of up to 60% of its original cost, which can be used for the correct size.
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