Product & Design
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You can visually pick your favourite fabric combinations, to design your own Bellisa X tracksuit. Choose the style of garment you want wear and click ‘customise’ to open up the 3D design window. Here you can play around with fabrics in different sections until you have decided on your final design. Don’t forget to choose your size before adding your design to cart and checking out. Once you have paid, you’ll receive a confirmation email and you can get back to your busy life, and leave the rest to us. We will cut, sew and post your design out to you within 20 working days.
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Yes! Make sure you are logged in to our website so that you can save your fave designs to your account.
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We use 3D technology to make your designing experience as realistic as possible to the finished garment you order to wear. However please note that fabric colours may vary with monitor screens alongside the fit of clothing worn on all different body’s in real life. Purchase fabric samples here to see them in person.
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We re-fresh our fabric print collections every 6-12 weeks so that your designs are extra limited edition. Once a fabric sells out on design your own, we won’t restock it. To avoid disappointment, we recommend ordering you favourite design within 4 weeks.
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Design Your Own= Please allow up to 20 working days for your design to be made + the shipping time you selected.
Ready-Made Clothing = Your order will be posted out within 5 working days + the shipping time you selected.
If you order both Design Your Own and Ready-Made Clothing in the same order, they will be posted together within the 20 working days time-frame. -
You can track the production process and shipment of your order here.
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Everything in handmade in our Bristol (UK) based studio by 3 talented seamstress who have a combined experience of 30+ years. Read our story here.
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Yes! If you’re looking for help right now.. Visit thematerial menuto learn more about the fabrics andour design tip guide here. You can also order fabric samples here, so you can see the fabrics close up whilst designing. Or head to our Instagram @bellisaxclothing to spark your creative juices with customer inspiration.
Still stuck? You canbook a free design consultation herewith B for some expert design help and she’ll get back to you within 48 hours. -
Please allow a minimum of 5 weeks between ordering and the deadline and leave a note a checkout with the date you plan to wear your tracksuit out, so we can get it to you in time.
Looking for a deadline under 5 weeks? Unfortunately, we only offer fast-track production to subscribed members. You can learn more about memberships here. -
No- everything is either one-of-a-kind or made in very small limited quantity runs! On the very rare occasion we may restock an extremely popular design- but it’s unlikely.
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Only members have exclusive early access to all limited edition drops. You will need to apply, and subscribe as one in order to unlock this Bellisa X benefit.
Membership
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Becoming a member unlocks a underground world of Bellisa X benefits for you such as: early access, loyalty points, discounts, monthly prize draws and fast-track production. You will become part of the secret members community and join us in real-life to meet-up with new like-minded people. You can learn more about membershipshere
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At the moment anyone can subscribe as a B Member by signing up here. In the future memberships will become invite only.
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'Design Your Own' is open to everyone, however we only take bespoke custom orders for members. Bespoke custom orders include: sourcing new fabrics we don’t have online or designing a completely new item of clothing from scratch.
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As a member you can collect loyalty points with orders placed on your account. These points can be redeemed for vouchers and freebies in store.
Sizing & Care
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Please see the size chart here. For more information on how to measure yourself you can watch this video.
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Hand-wash in cool water and air dry flat.
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Bellisa X is a slow-fashion independent clothing brand that keeps sustainability at the core of our decision-making where possible. Our clothing is made-to-order or manufactured in small runs so that we don’t over produce. While most of our fabric supplies are purchased in the UK, but produced over-seas we keep the majority of our fabric offcuts, to re-work into new clothing (Green Label) so that we minimise our studio waste. We use recycled packaging.
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Please compare your measurements to the size chart before ordering and select the closest size- you can then leave your specific measurements in the notes box at checkout which we can adapt your design to when making.
Shipping & Returns
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You can return ready-made clothing for a refund within 14 days of purchase (UK) or 28 days (overseas.) After we receive the item back, in perfect un-worn condition, we will process a refund (price of the item) within 5 working days to your bank.
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A Design Your Own order is custom-made to your style, fabric choice and measurements therefore we cannot except returns for refunds. Dependent on why you want to return, we may be able to offer you a voucher in exchange. We understand that your biggest worry when buying a custom design online is it not fitting in real life, which is why we guarantee all our customers 1 year of free alterations so that you have the most enjoyable worry-free shopping experience with us.
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If you aren’t 100% satisfied with the fit of your Bellisa X DYO design when it arrives, we can alter it for free for up to one year from purchase in line with our Free Alterations Guarantee Offer. It is our mission to make clothes that fit to your unique body, so you don’t have to change yourself to fit into them.
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Buyer must pay postage costs to return to us.
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As long as you’ve purchased your Bellisa X clothing within 12 months directly from our website, you are eligible for a free size alteration. Please make sure you aware of all the guarantee offer terms and conditions here, before emailing us at: hello@bellisaxclothing.com with the following details:
Name/Order Number/Alteration Request and any additional photos.
Buyer is to cover the costs of sending the item back to us for this service. -
We ship world-wide Tracked and Signed for.
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You can shop and sell pre-loved Bellisa X on our second hand Facebook group here.
Payment Methods
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We accept paypal, shop, and all major credit and debit cards.
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You can ‘buy now and pay later’ or pay in 3 instalments with Klarna or Paypal Credit at checkout. You must have you own payment account to use this payment method. You canlearn more about Klarna here.
Discount Codes & Vouchers
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You can only use one discount code at checkout at a time- unless you are a member combining your Design Your Own discount with an additional point redemption one.
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Gift vouchers for Bellisa X are valid for 12 months.
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Add your unique gift voucher code at checkout to deduct its value from your basket total. Your gift voucher can only be used in 1 transaction.