OUR XMAS/NYE CREATE YOUR OWN DEADLINE HAS CLOSED. Any CYO orders placed now, won't be processed until 03.01.22. Ordering online, worried it won't fit? No stress, we hear you. If you are not 100% satisfied with the fit of your order upon receiving, we will alter it for FREE <3

Need some help?

FAQ's

Contact

How do I contact you?

Do you collaborate?

Production

Where are my items made?

How does Create Your Own work?

How long is CYO/Pre-order production?

Do you take custom orders?

Do you stock ready-made items?

Do you do custom sizing?

Do you have a Size Guide?

Shipping

How much is delivery? How long will postage take?

Do you ship outside the UK?

What happens if my parcel gets lost in the post?

What happens if my order arrives later than expected?

Returns

Do you accept returns?

Can I return/refund if I picked the wrong fabric on CYO?

Do you offer free alterations?

Can I return/refund if I picked the wrong size on CYO?

What happens if we catch someone trying to scam us?

Payment

What payment methods do you accept?

Garment Care

How do i wash my item?

Gift Voucher

How do I use my gift voucher?

Membership

How does the membership work?

What benefits can I get as a member?

How much do memberships cost?

Can I cancel/ pause my membership?

How can i sign up?

Using Discounts and Loyalty Scheme

How do i use my discount?

DISCOUNTS TERMS AND CONDITIONS:

How do I use discounts from the loyalty scheme?

Earning loyalty points from Instagram T&Cs

Trick or Treat Spinner icon