OUT OF STUDIO.Made-to-order garments placed after 05.04.19 will not be made until our return 03.05.19 where normal production times of 5-15 working days will then apply. PRE-MADE and ACCESSORIES will be posted out like normal during our absence on dates 23.04.19, 25.04.19, 01.05.19 and 07.05.19- B X
All Bellisa X items are pattern cut and handmade in our UK based studio using a industrial lock-stitch, overlocker and domestic coverstitch.
These machines meet factory- manufacturing standards and produce high
quality garments. Please note that due to the nature of custom and
made-to-order pieces slight difference can be expected in each piece but
this will not effect the overall garment.
We also stock accessories from other brands:
Pompomsfordayz, Have A Rest , Geo Fun Design, Bigger the Hoop and Shine
Shack. These items are either handmade or outsourced- but all are made
to a high quality. Please check them out individually too learn more.
Likewise, if you want to sell via Bellisa X then please get in contact.
Please allow 5-14 working days for your
garment/s to be made. As a small business we only stock large quantities
of current collection fabrics, so this production time allows for
delivery of fabrics , pattern cutting for custom orders and sewing.
Generally the turnover is about a week, but to keep on the safe side
please allow up too 3 weeks for your item to be made- especially in busy
periods. We also set this production time so that we can continue to
research and develop new designs and build up ready-made stock! Postage
is on top of this time.
If you desperately need a outfit for a earlier date then please contact us before purchasing and we will do our best to accommodate.
Yes, yes and yes ! Bellisa X lives for your custom orders and we
LOVE individuality. Wether it be changing fabrics around, a different
size or complete new design we are here to help! Or even if you don't
know what you want , but know you want something- then drop us a
message- we got ya!
Yes! Alongside orders we try to build up a stock of ready-made items
and limited edition pieces in a variety of sizes. We are working to
have more regular stock drops for those last minute outfit buys. Please
visit ' Ready-Made'to see whats on offer.
At Bellisa X Clothing we are a
small ethical business that takes pride in building friendly
customer-based relationships in order to deliver the best customer
service (and beautiful garments!) to you. Please understand that we
don't provide refunds for made-to-order clothing,
unless the fit is not correct for you. If this is the case, we will swap
for another size or exchange for a voucher on receiving the item back
within 14 days** of original dispatch.** If you are a international customer there is a 28 day policy.
Please note we have the right to
refuse the item if it is damaged or in 'worn' condition. Please take
extra care when trying on if you are wearing deodorant, make-up or
perfume as these may leave a 'worn' trace.
We accept returns for 'ready-made'
garments- again within the 14 day period on receiving and will provide a
refund (minus postage) within 3 days of receiving the item back. Please
note: buyer has to pay postage for any returning items.
Due to the delicateness and complete mix of fabrics we use we highly
recommend to very gently hand wash your item in cool water. This is to
retain the holographic shine and print density to the fabrics. Ensure
you don't scrub too hard over foil fabrics. To dry: please lie flat and
leave to air dry naturally. Avoid ironing and direct heat.